Homag launches maintenance app

In an effort to deliver a good post-sales experience, Homag India has launched an all-new Service Assist app, which is an easier way to monitor, measure, and manage Homag machine maintenance activities. This is the ideal solution for our customers looking to improve machine maintenance and communication by enabling real-time status updates.

With this app, customers can connect with the company for service or sales or training or any other requirements; users can check their machine details online; create service requests anytime, anywhere; track the status of the service request; make an online payment to purchase spare parts swiftly; and improve business continuity.

Requests for quote/purchase and annual maintenance contracts can be made online, any time; check invoice details online; assign/change the machine operator’s contacts for better coordination; and share feedback online. The app will thus provide Homag’s customers with an effortless, proactive after-sales service experience and enable efficient servicing of all machines. 

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